How to Shop from the USA?
Placing an order using your EshopWedrop American Delivery Address?
We strongly recommend that you review the information below - you will need to follow these guidelines to ensure your parcel successfully navigates the customs clearance procedure prior to delivery.
Visit your account to check your American Delivery Address is available - My Account
If you don’t have an EshopWedrop account yet, sign up Here
How does the USA service work?
The USA EshopWedrop Origin warehouse is based in Delaware state, which is a zero sales tax state, meaning significant savings for your online shopping from USA. This means, that every time you are shopping from online retailers in America your parcels will be sent to the USA Origin Warehouse, and from there, they will be delivered to Romania, via the Netherlands.
Deliveries to the USA Warehouse are accepted from Monday to Friday 9 am to 5 pm (New York time).
All parcels are processed within 24hrs after delivery.
Cut off times – Parcels with customs details updated and confirmed by 9 AM Eastern Time (ET) on Wednesday will be included to same day departure.
Currently, we have a weekly departure from the USA Origin Warehouse, on each Wednesday with the airfreight departure from JFK Airport, NYC on Wednesday, and arrival in the Netherlands by Sunday and customs cleared on Monday.
Clients will need to update the customs details of these parcels by Wednesday 9 AM ET to ensure that they will depart the same week.
What do I need to do when my parcel arrives at the USA warehouse?
Please log in to your Personal Account and complete the following steps:
Upload supporting documentation for the products categories and values declared (invoice, online order confirmation, proforma invoice, etc.). This document must clearly present the description of the products, the quantity, and the amount paid for the products. If any of these details are missing the parcel cannot depart from the USA!
At our new USA Origin Warehouse from Delaware we applied our new and revolutionary repacking and re-dimensioning service standard for all parcels we are considering this suitable. We will aim for each parcel for which this will be possible, to safely reduce the volume of your parcels and hence will reduce the chargeable weight of your parcels, generating further savings for the delivery costs from USA to your address in your home country.
Important information: In case you do not want us to open and repack your US parcel please indicate this when you place your online shopping order by inserting “000000” (6 times zero number) after your name or before your surname.
Repacking is not available on parcels containing special items like computers, laptops and similar items.
You must complete the product category details mentioned above in ENGLISH ONLY and must match the description from the supporting documentation (invoice or online order confirmation). This in turn will allow for the creation of relevant HS codes needed during customs clearance.
Declared value in USD including any applicable sales tax and USA delivery charges, according to the supporting documentation uploaded. The maximum value per parcel accepted by the system is USD 2,500. This is the maximum value for simplified export formalities accepted by the US Customs Authorities.
We will calculate an estimated customs payment upon completion of your declaration and this will need to be paid up front. Where an over or underpayment occurs, this will be adjusted during the completion of final payment.
Please note: If you do not have a default delivery address in your destination country declared in your account you will be prompted to add one. This is a necessary condition for the parcels to be sent from the USA. This address will be declared as your address for the export and import customs formalities.
What happens when my parcels arrive in the Netherlands?
Firstly, Parcels arrive in the Netherlands on Sunday for import customs clearance (see more details about the Import customs formalities).
Once the parcels have been customs cleared, the parcels will be sorted and will leave on the next scheduled departure from the Netherlands to Romania.
For further questions please feel free to contact our Customer Service Team.
Customer Service Contact Details: Phone: 0722 117 487, Email: info@eshopwedrop.ro
